Type of program you are attempting to run
It is also helpful, when possible, if you provide us with a copy of the program that exhibits the problem you are encountering. If that is not possible, please provide some details about the program you are trying to visualize.
The more complete the information provided, the more quickly we can resolve your problem.
If you are using RetroVue you can get more information about the problem you may be experiencing by setting the following property:
visicomp.verbose=true
This can be done via the command line:
java -jar -Dvisicomp.verbose=true retro.jar
Or edit the retrovue.properies file adding the following property:
visicomp.verbose=true
After setting the property, run your program again. Please send us a copy of all the console information that results, including any backtraces.
